About Us

NRTshop sells quality nicotine replacement products, like nicotine patches, gum, and lozenges, at discounted prices. Our brands include Rugby, Habitrol, and Nicotrol.  We maintain a local inventory of our products.

We invite you to compare prices, and experience our commitment to delivering fast fresh products to your door for the lowest price, and our friendly customer service if you need it.

WE DO NOT SELL TOBACCO PRODUCTS.  Smoking cessation products like gum, lozenges, and patches are medications for smoking cessation according to the U.S. Food and Drug Administration.

YOU MUST BE 21 YEARS OF AGE TO PURCHASE PRODUCTS FROM THIS WEBSITE!

Free Same Day Shipping
Your order ships today, from the United States, when you purchase by 3pm Eastern Time, Monday through Friday, or the next business day after weekends and holidays.

Free domestic shipping is expedited shipping with delivery two to three business days after the day you order.  We will use UPS, FedEx, or USPS as appropriate to get you the fastest delivery.

We use USPS Priority Mail shipping for U.S. P.O. Boxes, and U.S. territories.

International Same Day Shipping
We prepay duties and fees for all international shipments. 

For orders up to 4 pounds we will ship by USPS First Class Mail International.  These shipments can take up to 3 weeks for delivery.  Duties and taxes are prepaid for Canadian shipments.  USPS does not allow duties and taxes to be prepaid for other international shipments.

Orders over 4 pounds will ship by FedEx Internal Economy, or FedEx International Ground for Canada.  We prepay duties and taxes for these shipments to all countries.  Orders will deliver in about one week.

We ship internationally to Australia, Canada, Belgium, Ireland, Netherlands, New Zealand, Norway, Sweden, Switzerland, and United Kingdom.  If you reside in a different country, write to us and we will consider it.

Customer Service
Most orders are placed, shipped, and received quickly. Sometimes you will need our friendly and prompt customer service to resolve an issue.

Send an email to service@nrtshop.com. We try to respond within an hour to emails, and sometimes it just takes us a few minutes.  You may also leave a voice message for us at 513-230-0068.

Returns & Exchanges
We will accept returns of un-opened product, for refund or exchange, within 30 days of delivery. Just send an email to service@nrtshop.com and let us know what happened. We will do our very best to make you happy. Please enclose your packing slip with the return so we can identify it.  Our return address is shown on your shipping label.

Product Freshness
All nicotine replacement products have expiration dates printed on their packaging.  We do not sell expired products.

International Cards
If your credit card was not issued in the United States, and you are having difficulty making a purchase, it may be necessary to contact your card issuer customer service to have international purchases enabled for your card.

Gift Cards
Our credit card processor will decline gift cards that have not been registered with the bank or company that issued the gift card.  Your registration will allow our address verification service to process your card.  If you do use a registered gift card, retain the card in the event we need to refund you, as we can only refund the card used.  

Privacy & Security
We do not share any of your information with third parties, except our credit card processor. Your credit card information is not stored on our website. Your entire visit to our website is protected by SSL encryption.

We will not send marketing emails to you. All communications from NRTshop are related to an order, or in response to your inquiry.